FAQs
HOW DOES OUR SIZING RUN?
HOW DO I CARE FOR MY SEVEN SWIM?
Seven bikinis are made with the highest quality fabrics so to keep them in tip top shape please follow our care instructions.-Handwash with a mild detergent in cold water only-Hang dry in the shade-Do not tumble dry, dry clean, iron or use bleach-Do not leave rolled up wet or wring out-Avoid contact with rough surfaces as it can cause pulling of the fabricHigh amounts of chlorine can ruin your bikini, make sure to wash immediately after use-Certain tanning oils, sunscreens, and fake tanning can stain or damage your bikiniTo extend the life of your Seven bikini we recommend rinsing immediately after use. Seven Swim does not take back wash or worn items.
WHAT ARE SEVEN BIKINIS MADE OF?
All Seven bikinis are made out of an eco friendly fabric called Amni Soul-Eco. This amazing material is one of the first of it's kind and is a landmark in sustainable fashion. Using eco-friendly material reduces the environmental footprint of the company and customers. Want an extra little fun fact? All of the scrap materials from our factory are used to make dog beds for local dog shelters! Because dog's are a bikini babe's best friend.
WHAT IS OUR RETURN POLICY?
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Orders from outside of the US are not eligible for returns or exchanges. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also still have the hang tag attached. ALL SALE ITEMS ARE FINAL SALE, NO RETURNS OR EXCHANGES.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Orders from outside of the US are not eligible for returns or exchanges. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also still have the hang tag attached. ALL SALE ITEMS ARE FINAL SALE, NO RETURNS OR EXCHANGES.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@sevenswimwear.com
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@sevenswimwear.com
Exchanges
We will exchange if you would like an item of the same value or different size. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Orders from outside of the US are not eligible for exchanges.
We will exchange if you would like an item of the same value or different size. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Orders from outside of the US are not eligible for exchanges.
HOW SOON WILL I GET MY REFUND?
You can expect to get a full refund to your original form of payment within 5-10 days of delivery. Once you receive your refund notification, please allow an additional 5-10 days for your bank provider to post the amount to your account.
HOW DO I RETURN AN INTERNATIONAL ORDER?
International customers can start a return here: seven.myreturnscenter.com. Simply submit your return request with the link provided and you will receive a pre-paid shipping label via email. Then, use that shipping label to send your items back to us. Once your items are inspected, you can expect to receive a refund notification to your email within 5-10 days.
CAN I RETURN FINAL SALE ITEMS?
All items marked Final Sale are not eligible for a refund or exchange. We understand that buying final sale items can be tricky, so please feel free to reach out to hello@sevenswimwear.com before placing your order with any questions about sizing, fit, or fabric so that we can ensure you love your purchase.
WHAT ITEMS ARE RETURNABLE?
All unworn items that were purchased at full price and in new condition with tags attached can be returned within 30 days of purchase for a full refund.
